Everything deleted from the dispatch board lands here, with the reason it came off. Pick a tech, date, and time to put one back on a calendar.
Every field visit, pickup, delivery and swap we have booked — customer machines and our own fleet, together. Search a customer, a serial, a model, an RO number or a town.
Puts an OFF event on the tech's calendar for each day, so the board shows them as booked and nobody schedules over it.
Drops a short stop onto someone's day — parts pickup, paperwork, whatever. One of our stores, or any address you type. Any time of day, not just before the route.